Please Note: There is no Medicare information on our corporate website. Please select a specific contract in the 'Search Within' box for Medicare related information.
We frequently update our articles to reflect the latest changes and updates to Medicare, and strongly recommend you visit this article at link below to confirm you have the latest version.
Published Date: 1/20/2015
Printed Date: 9/22/2015
Register to receive emails from Palmetto GBA about the latest Medicare news, products and services, special events and more.
Email specific Railroad Medicare Part B departments to have your questions answered.
Do you have website feedback? Contact our Webmaster.
If you have questions about your Railroad Medicare Part B claim, you may also call our toll-free Customer Service Line at 800-833-4455, Monday through Friday, 8:30 a.m. until 7 p.m. for all time zones with the exception of PT, which receives service from 8 a.m. to 4 p.m. For the hearing impaired, call TTY/TDD at 877-566-3572. This line is for the hearing impaired with the appropriate dial-up service and is available during the same hours Customer Service Representatives are available.
Spanish inquiries can be directed to 800-833-4455.
For Railroad beneficiary outreach information, contact:
Gayle Patterson - (706) 855-3198
Jennifer Johnson - (706) 855-3112
Should you like to contact Palmetto GBA in writing, please write to:
P.O. Box 10066
Augusta, GA 30999
Note: Please include your telephone number as we may contact you directly to resolve your inquiry.
You may also visit our offices located in Augusta, Georgia.
Don't see your question in the list above? Contact us and we'll help you find an answer.
We value your opinion and want to provide the highest-quality and most relevant Medicare knowledge possible. Please let us know if this article was helpful.
It didn't answer my question
This article was helpful
We're glad we could help you today and appreciate your feedback. We use user article ratings to find our most helpful articles and to determine which articles can use revision.
We're sorry this article didn't help you today. We'll use your feedback to review this article try to revise or expand it. In the meantime we recommend you:
Last Updated: 2/01/2018
Applies to: ,
Article Topics: Appeals, Redeterminations, and PTANs