eServices FAQs


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How do I contact technical support? 10/16/2020
I am a Railroad Medicare provider. I am already registered with eServices for Jurisdiction MAC Medicare. Do I have to register again for Railroad Medicare? 10/15/2020
Why am I being asked to complete eServices profile verification? 10/15/2020
Why am I being asked to complete eServices recertification? 10/15/2020
I do not see the remittance that I am looking for, what should I do? 10/06/2020
When performing a claim status inquiry, why do I receive an error message that there is nothing found to display? 09/21/2020
Why am I getting locked out or logged out of eServices? 09/21/2020
What are the minimum system requirements for Palmetto GBA's eServices? 09/02/2020
Can I obtain an MBI for a deceased beneficiary using the eServices MBI Lookup tool? 09/01/2020
Can I request an immediate offset through eServices for both demanded overpayments and voluntary refunds? 09/01/2020
Can I submit my quarterly Credit Balance Report (CMS-838) via eServices? 09/01/2020
Do I need to request a new MFA code each time I log in? 09/01/2020
Do You Know Who Your eServices Administrator Is? 09/01/2020
How do I access Immediate Offset and electronic payments for Medicare overpayments and voluntary refunds in eServices? 09/01/2020
How do I administer users? 09/01/2020
How do I change my password? 09/01/2020
How do I check status of a submitted form? 09/01/2020
How do I find Comprehensive Error Rate Testing (CERT) information in the eServices portal? 09/01/2020
How do I obtain the information required to register for eServices? 09/01/2020
How do I print a remittance? 09/01/2020
How do I register for eServices? 09/01/2020
How do I report a privacy incident that occurred in eServices? 09/01/2020
How do I report misuse or suspicious use of eServices? 09/01/2020
How will I know my form has been received in eServices? 09/01/2020
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