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Printed Date: 9/22/2015
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If you receive a 277CA, you will not receive another EDI report.
This was last updated on 03/22/2021
Please use the Railroad Medicare EDI Enrollment Status Tool. If you have a question about your status or do not receive a
response about your status, please contact the EDI Provider Contact Center at
888-355-9165 to verify EDI enrollment.
A remittance file can be restored to your mailbox by
submitting an Online ERA/ERN and GPNet Report Restore Form. You will receive a
request confirmation by email. The remittance files are available 20 business
days prior to current date. You may also contact our EDI Provider contact
Center at 855-696-0705 (JM), 877-567-7271 (JJ) or 888-355-9165 (RR) for
assistance with restoring your file.
Please have your Submitter/Receiver ID, Dates to Restore,
Check/EFT number, Check/EFT Amount, Email Address and Contact Phone Number
ready before submitting a request. Palmetto GBA can only restore remit files
for a submitter or if receiving files from a clearinghouse, the contact on file
No. Electronic Remittances can be requested by selecting the
appropriate box on the Railroad Medicare Part B EDI application. The
Centers for Medicare & Medicaid Services (CMS) has made available the
Medicare Remittance Easy Print (MREP) software to enable Medicare providers to
view and print 835 Electronic Remittance Advices. If you requested a receiver
ID, you may click the download form for MREP Software to install. If you
are using a clearinghouse/billing service to receive your electronic
remittances, please contact the clearinghouse/billing service for assistance.
What is Pro32 software and does it cost anything?
The PC-ACE Pro32 software is a claims-entry software available from
Palmetto GBA at no cost. It cannot be used in conjunction with any other
What do I need to do to utilize the Pro32 software? Where do
If you currently have a submitter ID, you can download the PC-ACE
Pro32 software from our website under the EDI, Software & Manuals page for
Once I download the PC-ACE Pro32 software, is it an easy
Yes. Please use the PC-ACE pro32 User’s Manual and the PC-ACE
Pro32 Reference Guide along with the confirmation sheet you received. The
PC-ACE Pro32 training modules are designed to address the basic information you
will need to know to submit a claim electronically. You can view the
PC-ACE Pro32 training modules from our website under the EDI, Software
& Manuals page for your contract.
Do we have to manually enter each claim into the Pro32?
Each claim must be manually entered. Pro32 cannot accept claims
transferred from another software program. Please refer to the Pro32
user's manual, as well as Pro32 Training Module 3A (Part A claims) or 3B
(Part B claims) for additional information.
Please have the following information available prior
to calling about an EDI-related issue so we may assist you:
If you are unable to provide this information, you may be
required to call back.
A Network Service Vendor provides high speed, secure connectivity to
submitters for claim submission and responses. Please refer to a listing
of CMS Approved NSVs (PDF, 63 KB).
An approved software vendor has completed and passed all 5010A1 or
5010A2 test requirements.
Please use the Railroad Medicare EDI Request for Enrollment Status
Form. If you have a question about your status or do not receive
a response about your status, please contact the EDI Provider Contact Center at
888-355-9165 to verify EDI enrollment.
This was last updated on 03/01/2021
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Last Updated: 4/01/2021
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