Find answers to frequently asked Medicare questions below. For help with eServices, view our eServices FAQs.

Please Select a Topic:

Latest Articles

of 11see 25 | see 50 | see 100        Next Page

How do I update my provider information on an existing Railroad Medicare provider number? 08/10/2020
How can I check the status of my Appeal request submitted through eServices? 08/07/2020
How can I check the status of my PTAN request? 08/07/2020
Railroad Medicare PTAN Lookup and Request Tool FAQs 08/07/2020
Why do the links in my email listserv not work? 07/23/2020
I received a prepayment review letter from Medical Review requesting supporting documentation for a claim. What form should I use when returning the requested information? 07/17/2020
Where can I find an EFT form for Railroad Medicare? 07/09/2020
How do I make the text larger to make it easier to read? 06/30/2020
Can a provider submit a hospital inpatient, office or outpatient evaluation on the same calendar date as a critical service? 06/26/2020
Can an evaluation and management (E/M) service be performed as a split or shared service? 06/26/2020
Can I submit a subsequent hospital visit if my documentation does not support one of the three levels of an initial hospital visit? 06/26/2020
Can incident to occur in place of service (POS) 19 or 22 (outpatient hospital)? 06/26/2020
Can time alone be used to select an E/M code? 06/26/2020
Can we utilize the "status of three or more chronic/inactive conditions" as an extended History of Present Illness (HPI) for the 1995 guidelines? 06/26/2020
Does time need to be documented in order to submit for a hospital or nursing facility discharge service? 06/26/2020
If a patient had one system complaint that was documented for the review of systems (ROS) and then the provider documented "patient has no other complaints," is that enough to receive a complete ROS? 06/26/2020
If another provider admits a patient into Observation Care and I provide a consult, can I bill the observation care code? 06/26/2020
If my patient is registered in the emergency department and I am asked to see him/her, may I submit the emergency service? 06/26/2020
Is Coumadin or Heparin considered a "drug requiring intensive monitoring for toxicity" under the Table of Risk? 06/26/2020
Is it acceptable to use "noncontributory, unremarkable or negative" when reporting past, family or social history? 06/26/2020
What are the documentation requirements for billing observation or inpatient hospital care services (including admission and discharge services)? 06/26/2020
What is the difference between the 1995 and 1997 Evaluation and Management (E/M) Guidelines? 06/26/2020
What specific information can ancillary staff (e.g., RN, LPN, CNA) document during an evaluation and management (E/M) encounter? 06/26/2020
When scoring documentation for E/M services, can a review or order of a pulse oximetry reading be counted as a vital sign under constitutional? 06/26/2020
   Next Page

Contact Railroad Medicare

Email Railroad Medicare

Contact a specific Railroad Medicare department

Provider Contact Center: 888-355-9165

IVR: 877-288-7600

TTY: 877-715-6397

Other Palmetto GBA Sites

Palmetto GBA Home

DMEPOS Competitive Bidding Program

Jurisdiction J Part A MAC

Jurisdiction J Part B MAC

Jurisdiction M Part A MAC

Jurisdiction M Part B MAC

Jurisdiction M Home Health and Hospice MAC


National Supplier Clearinghouse MAC


RRB Specialty MAC Providers

RRB Specialty MAC Beneficiaries



Click to Chat Now