Access the MyRRMed Portal

www.PalmettoGBA.com/MyRRMed

Palmetto GBA is pleased to offer MyRRMed, our free Internet-based, beneficiary self-service portal that will allow you to access the following:

  • Railroad Medicare Part B Claim Status Details
  • Historical Railroad Medicare Part B Medicare Summary Notices (MSNs)
  • View and manage a listing of persons you have authorized to have access to your healthcare information 

To register for MyRRMed, you will need the following information from your Railroad Medicare card:  

  • Your Medicare number (do not enter dashes or spaces when registering)
  • Your last name
  • Your first name
  • Your date of birth
  • The effective date for Part B   

New Railroad Medicare Card

Follow the steps below:

  • Go to www.PalmettoGBA.com/MyRRMed
  • Click on the New Users 'Register Now' button
  • Complete the online form
  • View the Terms of Use, check the boxes and click 'Continue'
  • Verify your address and click 'Continue'
  • Make a note of your assigned User ID
  • Choose your security questions and answers
  • Create your password and click 'Submit'
  • Verify your email address by accessing the link in the verification email you will receive
  • Wait for your welcome letter
  • When you receive your welcome letter, return to www.PalmettoGBA.com/MyRRMed
  • Log in and enter the access code from your welcome letter on the Access Pending screen
  • You will then be able to access all of the MyRRMed features

If you have questions about using the MyRRMed portal, please call our Beneficiary Contact Center at 800-833-4455, or for the hearing impaired, call TTY/TDD at 877-566-3572. Customer Service Representatives are available Monday through Friday, from 8:30 a.m. until 7 p.m. ET.

Contact Railroad Medicare

Email Railroad Medicare

Contact a specific Railroad Beneficiaries department


Telephone

800-833-4455 - How to use

TTY 877-566-3572

Spanish inquiries:

800-833-4455

Railroad beneficiary info:

Gayle Patterson (706) 855-3198

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