Can I contact Railroad Medicare to update or make changes to my address?

Answer:
Whether you are making a long-term move or just heading to a warmer climate for the winter, Railroad Medicare can help update your records. Just like access to your medical claims, access to change your address is restricted. Let the customer service representative know the duration of the address change and they will work with you on updating the records with Railroad Medicare and the Railroad Retirement Board. Call our toll-free Beneficiary Customer Service Center at 800-833-4455, Monday through Friday, 8:30 a.m. until 7 p.m. ET. For the hearing impaired, call TTY/TDD at 877-566-3572.

Contact Railroad Medicare

Email Railroad Medicare

Contact a specific Railroad Beneficiaries department


Telephone

800-833-4455 - How to use

TTY 877-566-3572

Spanish inquiries:

800-833-4455

Railroad beneficiary info:

Gayle Patterson (706) 855-3198

Jennifer Johnson (706) 855-3112

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