E-mail
E-mail to have your general Railroad Medicare Part B inquiries answered.
Telephone
If you have questions about your Railroad Medicare Part B claim, you may also call our toll-free Customer Service Unit at (800) 833-4455, Monday through Friday, 8:30 a.m. until 4:30 p.m. for all time zones with the exception of PST, which receives service from 8 a.m. to 4 p.m. For the hearing impaired, call TTY/TDD at (877) 566-3572. This line is for the hearing impaired with the appropriate dial-up service and is available during the same hours Customer Service Representatives are available.
Spanish inquiries can be directed to (800) 833-4455.
For Railroad beneficiary outreach information, contact Barbara Naugle at (706) 855-3026 or Sylvia Hammock at (706) 855-3229.
Our Address
Should you like to contact Palmetto GBA in writing about your Railroad Medicare claim, send your inquiry to:
Palmetto GBA
Railroad Medicare Part B
P.O. Box 10066
Augusta, GA 30999
Please include your telephone number as we may contact you directly to resolve your inquiry.
You may also visit our offices located in Augusta, Georgia.
Still have questions?
- You can find direct answers to your technical questions by visiting our Site Help page
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