EDI Enrollment Status Tool
Palmetto GBA is pleased to offer an online tool to request the status of the processing of your EDI Enrollment forms. The Palmetto GBA EDI Enrollment Status Tool can be used to request status information for any one of the following EDI enrollment options:
- EDI Enrollment Tracking
- EDI Enrollment Agreement
- Claims Submission Enrollment
- Electronic Remittance Linkage
EDI Enrollment Tracking
The Palmetto GBA EDI Operations Department will send a tracking number via email once your EDI Enrollment request has been processed. See sample below.
EDI Enrollment Agreement
To complete the Enrollment Agreement portion, enter the PTAN (Provider ID) on the screen and it will return an enrollment date for this PTAN (Provider ID) if this provider is enrolled with EDI.
Claims Submission Enrollment
To complete the Claims Submission portion, enter the PTAN (Provider ID) and the Submitter ID on the screen and it will return an enrollment date for claims submission linkage. Note: The Claims Submission Date is an approximation of the date that the Submitter ID and PTAN (Provider ID) were linked for claims submission. This date may actually have occurred prior to the date listed. If Submitters are able to currently submit for this PTAN (Provider ID), please continue to do so.
Electronic Remittance Linkage
To complete the Electronic Remittance Linkage, enter the PTAN (Provider ID) and the Submitter ID/Receiver ID on the screen and it will return an enrollment date for electronic remittance linkage. Note: This linkage can only occur for one Submitter ID/Receiver ID. PTAN(Provider ID) cannot have multiple linkages for electronic remittances.
To request a status update for these items, please click on the link below and select the appropriate option. The above statuses are only produced if paperwork has been submitted for a PTAN (Provider ID) to the Palmetto GBA EDI Operations department and 15 business days has elapsed for processing of the request. Please allow 48 hours for enrollment completion before submitting claims or retrieving remittances.
If you are a Part A, Part B or HHH submitter and have a question about your status or do not receive a response about your status, please contact the Palmetto GBA Provider Contact Center at 855-696-0705 (JM) or 877-567-7271 (JJ).