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Education On Demand


Self-paced learning consists of training courses that you can complete on your time, at your convenience. Your Palmetto GBA Provider Outreach and Education team offers a variety of educational options to fit your training and education needs.

Encore presentations are recorded versions of previously presented live webinars. Encore presentations can serve as a refresher of a live webinar you attended or allow you to view a webinar you were unable to attend when it was offered live.

Instructional videos provide tutorials on how to best use tools on the Part B website, information related to Provider Outreach and Education functions, and other valuable information to make your job easier.

Web based training (WBTs) are interactive training modules that allow you to self-test on topics relevant to Medicare coverage and billing. Some WBTs have been created in conjunction with other education materials and are to be used as an additional training resource, while others are stand-alone training packages created to provide information on a subject with a follow-up knowledge check.

Webcast Library allows you to easily find and participate in live and encore webcasts, search and browse the library for events and take advantage of single-sign-on for these events.

CMS offers additional learning opportunities through their website. Access these links for details:





Education On Demand Articles


Basics of Provider Level Balance (PLB) Reason Codes ModuleAppeals Timeliness CalculatorAppeals Overview for Providers ModuleRedetermination Status TooleServices: Registration VideoeServices: COVID-19 Transition ModulePalmetto GBA Jurisdiction J/M COVID-19 Vaccine and Monoclonal Antibody Infusion Therapy Paper Roster Billing WebinareServices Electronic Billing for Mass Immunizers Tutorial Webinar (OnDemand)eServices and Google Authenticator ModuleWebsite Navigation Basics: Recorded WebcastJJ/JM Part B Fourth Quarter Updates, Changes and Reminders Webinar: Recorded PresentationCare Coordination and Management Services ModulesFinance and Accounting Training ModulesHow Can We Be of eServices To You? Encore Webcast: Recorded PresentationMSP Basics ModulesCataract Removal ModuleTop 10 Medical Review Denials ModuleTargeted Probe and Educate Process ModuleInnovations to Improve Beneficiary Care Deficits ModulesNew Patient Office Visits ModuleInitial Preventive Physical Examination ModuleIntroduction to CERT Web Based TrainingChiropractic Basic Billing ModuleMedical Necessity of Therapeutic Exercise ModuleAmbulance Coverage for Nonemergency Transports ModuleSave Time with eTicket ModuleChiropractic Documentation ModuleMedicare Made EasySatisfying an Overpayment Through Offset ModuleADR Response CalculatorChecklist for Timely Filing ExtensionNeed an Answer to a Medicare Question?CMS MLN Connects VideosJurisdiction J and Jurisdiction M Home Infusion Therapy (HIT) for New Part B Supplier Enrollment and Billing Webinar OnDemand Viewing - Now AvailableCMS Continuing Education (CMSCE) WebsiteMedicare Learning Network (MLN) Preventive Services Education ToolTraining Modules on v5010 ReportsAcronym/Terminology IndexCMS-855O Medicare Enrollment Application ModuleeServices Updates for Part B Providers Webinar (First Quarter)Site TutorialVideo EducationEDI Enrollment Instructions Guide ModuleJurisdictions J, M and RRB SMAC Part B Medicare Cognitive Assessment and Care Plan Services Webinar: Questions and AnswersMedicare Part B Jurisdictions J and M Subsequent Hospital Visits Review Webinar (OnDemand)Cognitive Assessment and Care Plan Services ModuleCervical Disc Spinal Fusion and Spinal Cord Stimulator On-Demand WebcasteServices: Forms & Secure Messaging VideoResolution Tips for Overlapping ClaimsOverlapping Claim Resolution TipsHow to Attend Webcasts via ON24Palmetto GBA eServices Webinar Series: Session 2 On DemandClosing the Gap: Left Atrial Appendage Closure Module