Provider Contact Center

Published 02/20/2019

The day after a holiday is always a high call volume day for the provider contact center. Be sure to check out and use the following Palmetto GBA tools to save time.

If you do call the provider contact center be sure to have gathered all the information you need for discussion, including patient-specific information such as name, HICN or MBI and date of birth. You will also be required to provide your:

  • PTAN     
  • NPI
  • Last five-digits of your tax id

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