Contact Appeals

Published 01/18/2023

Tools

Self-Service

Appeals Calculator Self Service Tool

Determine the date your appeal must be received by.

Redetermination Status Tool

Check the current status of your appeals.

Denial Resolution Tool

Review your reason/remark codes and learn how to resolve them.

Phone

Call 877-567-7271 (toll free)

Hours of operation: 8 a.m. to 6 p.m. ET, Monday through Friday.

Please reference our IVR Call Flowchart (PDF), IVR User Guide (PDF), and IVR Conversion Tool for additional guidance.

Paper

Submit Documentation

If you are unable to submit your appeals via our eServices portal , please submit your completed appeals forms and documentation using one of the methods noted below

Fax:
(803) 870-0139
US Mail:
Palmetto GBA
Part B Appeals - JJ
Mail Code: AG-655
P.O. Box 100306
Columbia, SC 29202-3306
FedEx, USPS, Certified Mail:
Palmetto GBA
Part B Appeals - JJ
Mail Code: AG-655
Building One
2300 Springdale Drive
Camden, SC 29020-3305
Group of People

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.


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