Reason Code 32710
One or more diagnosis codes are equal. Please verify billing and, if appropriate, correct.
- Online providers: Press PF9 to store the claim
- Other providers: Return to the Intermediary
Explanation and Suggestion
The same diagnosis code cannot be duplicated on the claim. Direct Data Entry (DDE) billers should remove the duplicate diagnosis code and then F9 to return the claim.
Providers that do not use DDE should return the claim with the necessary correction. Notify software vendors if necessary.