Emergency and Disaster Instructions


When a natural disaster, extreme weather or other emergency occurs that affects Medicare providers and the beneficiaries that they serve, special emergency-related policies and procedures may be implemented by the Centers for Medicare & Medicaid Services (CMS). For detailed information on these policies and procedures, please see the following resources:

This section provides information regarding the 2019 Novel Coronavirus (COVID-19). CMS has developed helpful information regarding the 2019 Novel Coronavirus (COVID-19).

 COVID-19 Vaccines

Coronavirus: Overview

General Information and Updates

CMS MLN Connects

  • MLN Connects - Thursday, August 27, 2020: COVID-19: Training to Strengthen Nursing Home Infection Control Practices
  • MLN Connects - Thursday, August 20, 2020: Routine Provider Inspections Resume
  • MLN Connects - Thursday, August 13, 2020: COVID-19: CMS/CDC Nursing Home Training Series Webcast – August 13
  • MLN Connects - Thursday, August 6, 2020: Physician Fee Schedule Proposed Rule Listening Session: Register Now
  • MLN Connects Special Edition - Tuesday, August 4, 2020: PFS, OPPS, and IRF: FY 2021 Payment Rules
  • MLN Connects Special Edition - Friday, July 31, 2020: FY 2021 Medicare Payment Policies for IPFs, SNFs, and Hospices
  • MLN Connects Special Edition - Thursday, July 30, 2020: Payment for COVID-19 Counseling, Reporting Hospital Therapeutics, Out-of-Pocket Drug Costs
  • MLN Connects - Thursday, July 30, 2020: COVID-19 Impacts on Medicare Beneficiaries – Updated Data
  • MLN Connects Special Edition - Thursday, July 23, 2020: COVID-19: New Resources to Protect Nursing Home Residents
  • MLN Connects for Thursday, July 23, 2020: Telemedicine Hack: 10-Week Learning Community for Ambulatory Providers
  • MLN Connects for Thursday, July 16, 2020: Nursing Homes & COVID: Five Things to Know, Additional Resources, Training
  • MLN Connects for Thursday, July 9, 2020: ICD-10-CM Diagnosis Codes: FY 2021
  • MLN Connects Special Edition - Monday July 6, 2020: News
  • MLN Connects for Thursday, July 2, 2020: Attend Nursing Home Training Series Webcasts
  • MLN Connects Special Edition - Friday, June 26, 2020: News
  • MLN Connects for Thursday, June 25, 2020: COVID-19: New Data Details Impacts on Medicare Beneficiaries
  • MLN Connects Special Edition - Friday, June 19, 2020: COVID-19: Using the CR Modifier and DR Condition Code
  • MLN Connects for Thursday, June 18, 2020: COVID-19 Diagnostic Laboratory Tests: Billing for Clinician Services
  • MLN Connects for Thursday, June 11, 2020: COVID-19: Reopening Health Care Facilities
  • MLN Connects for Thursday, June 4, 2020: MLN Connects for June 4, 2020
  • MLN Connects Special Edition - Monday, June 1, 2020: COVID-19: Using the CR Modifier and DR Condition
  • Special Edition MLN Connects - Friday, May 29, 2020: New COVID-19 FAQs on Medicare Fee-for-Service Billing
  • MLN Connects for Thursday, May 28, 2020: MLN Connects for May 28, 2020
  • MLN Connects for Thursday, May 21, 2020
  • Special Edition MLN Connects - Friday, May 15, 2020: COVID-19 deadlines, new releases, and important calls
  • MLN Connects for Thursday, May 14, 2020: IPPS/LTCH PPS: FY 2021 Proposed Rule
  • Special Edition MLN Connects - Tuesday, May 12, 2020: COVID-19: Additional Waivers, Price Transparency, and the CMS
  • Special Edition MLN Connects - Friday, May 8, 2020: COVID-19: Nursing Home Reporting, Updated Telehealth Video, Pharmacies & Other Suppliers Can Enroll as Labs, IRF Flexibilities
  • MLN Connects for April 30, 2020: COVID-19: Lessons from the Front Lines
  • Special Edition MLN Connects - April 27, 2020: COVID-19: CMS Reevaluates Accelerated Payment Program and Suspends Advance Payment Program 
  • MLN Connects for April 23, 2020: Report Clinical Trial  Data to Fight COVID-19 & Earn MIPS Credit 
  • Special Edition MLN Connects - April 20, 2020: COVID-19: Nursing Home Transparency, Recommendations for Areas with Low Incidence of Disease 
  • Special Edition MLN Connects - April 17, 2020: COVID-19: RHC & FQHC Flexibilities, Increased Payment for Lab Tests, Hospital Waivers, Call Audio and Transcript
  • Special Edition MLN Connects - Wednesday, April 15, 2020: COVID-19: Reprocessing Hospital Claims, Essential Diagnostic Services, Non-Invasive Ventilators  
  • Special Edition MLN Connects - Friday, April 10, 2020: COVID-19: Infection Control, Maximizing Workforce, Updated Q&A, CS Modifier for Cost-Sharing, Payment Adjustment Suspended  
  • MLN Connects for Thursday, April 9, 2020: Important COVID-19 Updates 
  • Special Edition MLN Connects - Tuesday, April 7, 2020: COVID-19: Telehealth Video, Coinsurance and Deductible Waived, ASC Attestations, Ambulance Modifiers, Lessons From Front Lines, MLN Call Today  
  • Special Edition MLN Connects – Friday, April 3, 2020: COVID-19: Telehealth Billing Correction, Nursing Home Recommendations, Billing for Multi-Function Ventilators, New ICD-10-CM Diagnosis Code  
  • MLN Connects Special Edition - Tuesday, March 31, 2020: COVID-19: Regulatory Changes, Telehealth Billing, and Specimen Collection Codes  
  • MLN Connects Special Edition - Monday, March 30, 2020: COVID-19: Financial Relief, Nursing Home Telehealth, Quality Reporting, Clinical Laboratories, Hospital Data Sharing  
  • MLN Connects for Thursday, March 26, 2020: COVID-19: New Targeted Plan for Health Care Facility Inspections  
  • MLN Connects Special Edition - Thursday, March 26, 2020: COVID-19: Enrollment Relief, Open Payments, Beneficiary Notices  
  • Special Edition MLN Connects – Monday, March 23, 2020: COVID-19: Relief for Quality Reporting Programs and Provider Enrollment  
  • Special Edition MLN Connects - Friday, March 20, 2020: COVID-19: Telehealth and Non-Essential Procedures  
  • MLN Connects for Thursday, March 19, 2020: Medicare FFS Response to the Public Health Emergency on the Coronavirus (COVID-19)
  • Special Edition MLN Connects - Tuesday, March 17, 2020: COVID-19: President Trump Expands Telehealth Benefits for Medicare Beneficiaries During COVID-19 Outbreak  
  • Special Edition MLN Connects - Monday, March 16, 2020: COVID-19: FFS Response and Nursing Home Visitor Guidance  
  • Special Edition MLN Connects - Friday, March 13, 2020: COVID-19: Test Pricing, Diagnostic Lab Tests, Pricing & Codes, and EHB Coverage  
  • MLN Connects for Thursday, March 12, 2020: 2019 Novel Coronavirus Guidance 
  • Special Edition MLN Connects - Monday, March 9, 2020: COVID-19 Response: CMS Issues FAQs to Assist Medicare Providers  
  • Special Edition MLN Connects - Friday, March 6, 2020: CMS Develops Additional Code for Coronavirus Lab Tests  
  • Special Edition MLN Connects - Wednesday, March 4, 2020: CMS Announces Actions to Address Spread of Coronavirus  
  • MLN Connects for Thursday, February 27, 2020: COVID-19 Coding Guidance 
  • MLN Connects for Thursday, February 20, 2020: Bill Correctly for Medicare Telehealth Services

Home Health and Hospice Guidance

Home Health Guidance 

Hospice Guidance

  • Hospice: CMS Flexibilities to Fight COVID-19 on the CMS website (PDF, 217 KB)
  • Guidance for Infection Control and Prevention Concerning Coronavirus Disease 2019 (COVID-19) by Hospice Agencies on the CMS website (PDF, 159 KB)

Home Health Review Choice Demonstration Guidance

Finance

Palmetto GBA COVID-19 Education





Emergency and Disaster Instructions Articles


Emergency-Related Policies and ProceduresHurricane Harvey: Who should I contact about an additional documentation request (ADR) from ZPIC Qlarant?Update to the Home Health Grouper for New Diagnosis Codes for Vaping Related Disorder and COVID-19Extension of the Auto-Cancellation Date of Requests for Anticipated Payment (RAPs)Guidance for Infection Control and Prevention Concerning Coronavirus Disease 2019 (COVID-19) by Hospice AgenciesCARES Act Provider Relief Fund: General InformationLearn About the Provider Relief Fund Phase 3Provider Relief Fund CMS Phase 3 Fact SheetImmediate Infusion of $30 Billion into Health Care SystemMLN Connects Special Edition - Monday, December 14, 2020MLN Connects for Thursday, March 4, 2021Cost Report Filing ExtensionsMLN Connects for Thursday, February 18, 2021MLN Connects for Thursday, December 17, 2020MLN Connects Special Edition - Friday, December 18, 2020: COVID-19: Add-on Payment for New Treatments.MLN Connects for Thursday, January 7, 2021Palmetto GBA's Commitment To The Community During COVID-19MLN Connects Special Edition - Wednesday, December 9, 2020MLN Connects for Thursday, February 11, 2021Medical Review Administrative Relief Related to the Novel Coronavirus (COVID-19) PandemicMLN Connects for Thursday, January 21, 2021CMS Questionnaire to Determine Primary Payer During the Public Health EmergencyWhat Partners Need to Know Now about Medicare FraudCOVID-19 Tips: Go Paperless with eServicesMLN Connects for Thursday, December 10, 2020eServices: COVID-19 Transition ModuleSummary of Policies in the Calendar Year (CY) 2020 Medicare Physician Fee Schedule (MPFS) Public Health Emergency (PHE) Interim Final RulesMedicare FFS Claims: 2% Payment Adjustment Suspended (Sequestration)MLN Connects Special Edition - Tuesday, December 22, 2020CMS Coronavirus Partner Virtual ToolkitMLN Connects for Wednesday, December 23, 2020Modifiers Used During the COVID-19 Public Health Emergency (PHE)Protect Yourself: Avoid COVID-19 Vaccine ScamsCOVID-19 Vaccine Resources: What Partners Need to Know NowAdministrative Relief in Response to the 2019-Novel Coronavirus (COVID-19) Pandemic: Pausing Home Health Review Choice Demonstration (RCD)Provider Enrollment Hotline: Temporary Provisional Medicare Billing PrivilegesHome Health Plans of Care: NPs, CNSs and PAs Allowed to CertifyCOVID-19 Questions and Answers2019 Novel Coronavirus (COVID-19) Provider Burden Relief Frequently Asked Questions (FAQ)RCD COVID-19 UTN ClarificationRepayment of COVID-19 Accelerated and Advance Payments Began on March 30, 2021COVID-19 Accelerated/Advance Payment Repayment TrackingVaccines.gov WebsiteCOVID-19 Vaccine and Monoclonal Antibody Billing for Home Health and Hospice ProvidersCMS Infographic: Medicare Payment for COVID-19 Vaccination Administered in the HomeMLN Connects for Thursday, July 8, 2021 COVID-19 Vaccine Resources: April 22, 2021, HHS Campaigns and InitiativesMLN Connects for Thursday, July 22, 2021MLN Connects Special Edition: Monday, August 2, 2021CMS COVID-19 Vaccine ToolkitsMLN Connects Special Edition: Friday, August 13, 2021MLN Connects Special Edition: Monday, August 16, 2021Biden-Harris Administration Takes Additional Action to Protect America's Nursing Home Residents from COVID-19MLN Connects Special Edition for Tuesday, August 24, 2021MLN Connects for Thursday, August 26, 2021Medicare Fee-for-Service (FFS) Response to the Public Health Emergency on the Coronavirus (COVID-19)MLN Connects for Thursday, September 9, 2021MLN Connects Special Edition for Thursday, September 9, 2021MLN Connects for Thursday, September 16, 2021