Why am I being contacted by eServices.Security regarding an eServices account?

Published 06/10/2024

In the event that any eServices user, including a provider administrator, attempts to incorrectly log into their account 10 times within a 24-hour period, the Palmetto GBA Systems Security Team will attempt to contact the provider administrator on the account.

The provider administrator must respond to eServices.Security@palmettogba.com to confirm or deny that the person assigned to the ID in question made the login attempts listed. Failure to respond to the email could result in termination of the user ID or, in instances where the user ID in question is the only provider administrator, the entire account.

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