Get Your eServices Multi-factor Authenticator (MFA) Code Faster with Google Authenticator

Published 08/26/2021

To enhance the security of Medicare information, the Centers for Medicare & Medicaid Services (CMS) requires the use of multi-factor authentication (MFA) each time you log in to the eServices portal. Palmetto GBA offers you three options to receive an MFA code: email, text or Google Authenticator. The Google Authenticator app is the newest and fastest option to receive an MFA code. The code in the app changes every 30 seconds. Simply open the app for the most recent code to use.

If you are not already using Google Authenticator for your eServices account, we encourage you to set it up and start using it today!  Our eServices and Google Authenticator module will show you how easy it is to set the app up on a new or an existing eServices account.   


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