How to Access Claim Status in eServices

If you have access to claims status and are successfully logged in to eServices, click on the Claims tab. The claims status screen will appear. In addition to the other required fields, you must enter the patient's Medicare number for the claims you seek. The date range for the date of service is optional. When the date of service is not used, the last three years of claims will be returned.

If claims are found for the date range entered, you will receive a list of claims found. Each claim line will have a link to the claims details. Retrieving claims information older than six months may take additional time. In addition, offline claims will not be displayed. Many claims are offline after three years, sometimes earlier.