Contact Overpayments and Recoupment

Published 10/05/2021

Hammer and Wrench



Our eServices portal allows you to submit electronic payments, request immediate offsets, download ERS forms and other forms, check cash flow at a shapshot, and check overpayment balances and activities. This information can be found on the Financial Tools tab.


Call 888-355-9165, select Option 5 for Customer Service

Representatives are available Monday through Friday 8:30 a.m. to 4:30 p.m. for all time zones with the exception of PT, which receives service from 8 a.m. to 4 p.m.

TTY: Call 877-715-6397


Please fax Immediate Offsets to: (803) 382-2418

Please fax Overpayment Financial Correspondence to: 803-382-2412

US Mail

Palmetto GBA - Railroad Medicare
Finance & Accounting
P.O. Box 10066
Augusta, GA 30999 -0001

Submit Checks (including Voluntary Refunds and Extended Repayment Schedule Requests with a Check) to:
Palmetto GBA - Railroad Medicare
Finance & Accounting
P.O. Box 367
Augusta, GA 30999

Group of People

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.

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