I Have Lost My MyRRMed User ID. What Do I Do?

Published 03/21/2024

Your User ID was assigned and presented to you when you registered for MyRRMed. If you created a Username when you registered your account or later, you can log into your account using either your User ID or your Username. If you cannot locate your User ID or your Username, you can  use the Forgot User ID/Username function on the MyRRMed login screen.  Simply click on the "Forgot User ID or Username?" link. Then enter the email address associated with your account and click the Next button. We will send you an email with a link to the Forgot User ID or Username screen. Click on the link to open the screen, enter the identification information associated with your account and submit to receive an email with your User ID and Username. 

If you need help with this process or have questions about the MyRRMed portal, please call our Beneficiary Customer Service Line at 800–833–4455, Monday through Friday, from 8:30 a.m. to 7 p.m. ET. For the hearing impaired, call TTY/TDD at 877–566–3572. This line is for the hearing impaired with the appropriate dial-up service and is available during the same hours customer service representatives are available.

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