Palmetto GBA's eServices portal is experiencing connection issues and we are working to resolve them. The services offered in our Interactive Voice Response System (IVR) and in our Provider Contact Center are still available. We apologize for any inconvenience this may cause...

RRB Specialty MAC Providers

Part B Medicare Services for Railroad Beneficiaries Nationwide.
People with Railroad Medicare: Additional information is available for Railroad Beneficiaries.

Medicare Beneficiary Identifier (MBI) Look-up Tool: Palmetto GBA’s new Medicare Beneficiary Identifier (MBI) tool is now available in eServices for providers to obtain patients’ MBI numbers. The MBI Look-up tool will only return an MBI if the new Medicare card has been mailed to avoid potential confusion if the MBI is used before the beneficiary receives their new Medicare card. For more information, please read this article.

New Railroad Medicare Card With New Numbers Coming in 2018

Medicare is removing Social Security Numbers from Medicare cards. New cards with a number unique to each patient will replace the old cards. This change will help protect the patient’s identity. New Railroad Medicare cards will be mailed in June 2018. #NewCardNewNumber


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