Video Education

Published 02/14/2022

Select a video to view below.




  PWK Additional Documentation Submission Process Video
This video provides an overview of the PWK additional documentation submission process.
Date Published: Jan 12, 2021
Length: 4:23 
 Use the New Medicare Card by 2020 Use the New Medicare Card by 2020
This video promotes the use of the new Medicare card.
Date Published: September 4, 2019
Length: 0:21
eServices - Forms and Secure Messaging

eServices: Forms and Secure Messaging Video
This video provides information on secure submission of forms over the internet.

Date Published: November 5, 2018
Length: 4:23

eServices Registration eServices: Registration Video
This video provides an overview of the eServices Online Provider Portal. It focuses on the functions of eServices, how to register and the role of the provider administrator.
Date Published: December 27, 2017
Length: 6:47
Transcript (PDF)
eServices eReview: eUtilization and eAudit Video

eServices eReview: eUtilization and eAudit Video
This video demonstrates two eService features:

1. Electronic utilization (eUtilization) reports: shows rendering and ordering and/or referring providers when and by whom their NPI is being used for billing Medicare services.

2. Electronic audits (eAudits): access personal audit results for claims which have been chosen for complex medical Review by various Medicare review contractors

Date Published: September 6, 2017
Length: 1:09
Transcript (PDF)
 eServices: Learn More About eCBR Video eServices: Learn More About eCBR Video
Palmetto GBA uses electronic Comparative Billing Reports (eCBRs) as an educational tool for providers to use in order to provide insight into your billing patterns and utilization of services in comparison to your peers. Providers can then use this information to conduct a self-audit to ensure they are in compliance with the Medicare regulations and prevent improper claims submission.
Date Published: January 27, 2017
Length: 1:04
Transcript (PDF)
 eServices - Manage your Medicare information! eServices — Manage your Medicare information!
Looking for a faster way to manage your Medicare information? Consider eServices! Whether you are interested submitting appeals, voluntary refunds or checking eligibility, eServices has something for everyone!
Date Published: December 2, 2016
Length: 1:47
Transcript (PDF)

Independent Billing for Clinical Labs Billed Under Medicare Part B

Independent Billing for Clinical Labs Billed Under Medicare Part B
This video is for clinical laboratories and providers who order and refer Medicare patients for lab services. The goal is to decrease lab denials by helping providers understand what is needed in the medical record to meet Medicare's medical necessity requirements.

Date Published: April 2, 2015 
Length: 6:06
Transcript (PDF)

Home Health Face-to-Face

Home Health Face-to-Face
This is the first video in the Palmetto GBA Health Information Supply Chain (HISC) Series. This video focuses on the services with the highest billing and documentation errors for home health patients.

Date Published: February 25, 2015
Length: 4:18
Transcript (PDF)

Debridement of Ulcers and Wounds

Debridement of Ulcers and Wounds
This video explains the coverage, indications, limitations and more. Coding and documenting debridement of ulcers and wounds continue to cause significant errors for Part B providers.

Date Published: August 11, 2014 
Length: 1:16:39

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