How do I report a privacy incident that occurred in eServices?

Published 06/10/2024

If you are able to view Protected Health Information (PHI) for an organization other than the one associated with your user ID, please contact your Medicare contractor immediately. Please provide the date and time the error occurred in addition to all other details of the privacy incident during your call. If the PHI has been printed or saved, please make sure these copies are properly destroyed and/or deleted.


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