Educational Events Where You Can Ask Questions and Get Answers from Palmetto GBA

If you are in search of an opportunity to get answers to your Medicare billing, coverage and documentation questions and interact with Palmetto GBA's Provider Outreach and Education (POE) team, we have educational offerings which include Q&A sessions.

Quarterly Ask the Contractor Teleconferences (ACTs)

ACTs are intended to open the communication channels between providers and Palmetto GBA, allowing for timely identification of problems and information-sharing in an informal and interactive atmosphere. These teleconferences are held at least quarterly via teleconference.

Providers can submit questions prior to the call using the Ask the Contractor Teleconference (ACT): Submit A Question (PDF) form.

Quarterly Updates Webcasts

The quarterly update webcasts are intended to provide ongoing, scheduled opportunities for providers to stay up-to-date on Medicare requirements.

Providers are able to type a question and have it responded to by a POE representative during the webcast. At the end of the presentation the moderator will also read and respond to questions submitted by attendees in order to share the responses with the group at large.

If you have a question that you need an answer to today or a claims specific question which requires the disclosure of PII or PHI for response, please contact the Provider Contact Center (PCC) at 855–696–0705.