{"DID":"crit2354e3","Sites":"JJA^JJB^JMA^JMB^JMHHH","Start Date":"02-12-2024 14:15","End Date":"02-19-2024 13:00","Content":"The Palmetto GBA Jurisdictions J and M Provider Contact Center (PCC) will be closed from 8 a.m. to 12 p.m. ET on Monday, February 19, 2024, for staff training.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit24ed24","Sites":"JMA","Start Date":"03-11-2024 10:47","End Date":"04-18-2024 09:47","Content":"Join us for Spring Tour 2024: Columbia, S.C. on April 2, 2024, Bessemer, Ala. on April 8, 2024, Cleveland, Tenn. on April 10, 2024, Decatur, Ga. on April 11, 2024, Charleston, W. Va. on April 16, 2024, and Richmond, Va. on April 18, 2024. ","URL":"https://palmettogba.com/palmetto/jma.nsf/DID/SY9IONT0ZJ","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crita42d51","Sites":"JJA^JJB^JMA^JMB^JMHHH","Start Date":"08-31-2023 15:00","End Date":"09-04-2023 17:00","Content":"The Palmetto GBA Provider Contact Center (PCC) will be closed Monday, September 4, 2023, in observance of Labor Day.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critb12ec4","Sites":"JJA^JJB^JMA^JMB^JMHHH","Start Date":"01-09-2024 08:00","End Date":"01-15-2024 17:00","Content":"The Palmetto GBA Provider Contact Center (PCC) will be closed Monday, January 15, 2024, in observance of Martin Luther King Jr.'s Birthday.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critce3553","Sites":"JJA^JJB^JMA^JMB^JMHHH","Start Date":"02-05-2024 13:16","End Date":"02-07-2024 08:00","Content":"The Palmetto GBA Jurisdictions J and M Provider Contact Center (PCC) will be closed from 8 a.m. to 12 p.m. ET on Friday, February 9, 2024, for staff training","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critdbc2e4","Sites":"JJA^JJB^JMA^JMB^JMHHH","Start Date":"10-05-2023 13:16","End Date":"10-09-2023 17:30","Content":"The Palmetto GBA Jurisdictions J and M Provider Contact Center (PCC) will be closed for an 8-hour training on Columbus Day, Monday, October 9, 2023.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}

Reason Code 31860

Published 12/16/2019

Description
The claim entered has a type of bill equal to 21X or 18X, occurrence code 22 on the claim matches the statement covers through date, but the patient status is not equal to 30 (still a patient).

Resolution
Verify the patient status billed on the claim. Correct, and F9 or resubmit a corrected claim.

Reason Code 31860

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Reason Code 31860

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