Contact Medical Review

Published 09/27/2021

Phone

Call 855-696-0705 (toll free)

Hours of operation: 8 a.m. to 5 p.m. ET, Monday through Friday.

Please reference our IVR Call Flowchart (PDF, 340 KB), IVR User Guide (PDF, 160KB), and IVR Conversion Tool for additional guidance.

Submit Documentation

You can submit your completed medical review forms and documentation to:

Fax: (803) 699-2432

US Mail:
Palmetto GBA
Part A Medical Review
Mail Code: AG-230
P.O. Box 100238
Columbia, SC 29202-3238
FedEx, USPS, or Overnight Courier:
Palmetto GBA
Mail Code: AG-230
2300 Springdale Drive, Building One
Camden, SC 29020
Group of People

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.