Contact Railroad Medicare Provider Enrollment

Published 09/14/2022

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Railroad Medicare PTAN Lookup and Request Tool
Use this online tool to look up an existing Railroad Medicare Provider Transaction Access Number (PTAN) or to request a new PTAN.

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Call 888-355-9165 and press 3 for Provider Enrollment

Representatives are available Monday through Friday from 8:30 a.m. to 4:30 p.m. for all time zones with the exception of PT, which receives service from 8 a.m. to 4 p.m.

TTY: Call 877-715-6397


Submit Documentation

You can submit your request to update an existing enrollment record by fax or mail to:

Fax: (803) 382-2415

US Mail:
Palmetto GBA Railroad Medicare
Provider Enrollment
PO Box 10066
Augusta, GA 30999

Fed Ex/UPS/Certified Mail
Palmetto GBA Railroad Medicare
Provider Enrollment
2743 Perimeter Parkway, Bldg. 200
Augusta, GA 30909

Group of People

Contact a Different Department

View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.

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